security_policy // effective 2026-01-01

cyber liability
insurance.

financial safeguards and policy overview protecting school accounts against cyber contingencies.

[01]

Comprehensive Cyber Coverage

LUCY OS maintains a comprehensive Cyber Liability and Errors & Omissions (E&O) insurance policy specifically designed for SaaS educational platforms. This policy acts as a financial safeguard for our institutional partners in the event of an unforeseen cyber incident.

[02]

Data Breach & Privacy Liability

Our coverage includes protection against third-party claims arising from a failure to protect personally identifiable information (PII) or institutional data due to a network security failure or privacy breach on our platform.

[03]

Ransomware & Cyber Extortion

The policy provides dedicated capital for cyber extortion threats, including ransomware response, forensic investigation, and deployment of specialized cybersecurity crisis management firms to resolve the threat rapidly.

[04]

Business Interruption & Recovery

In the event of a prolonged, catastrophic platform outage caused by a cyber attack, the insurance covers forensic IT review and data restoration costs, ensuring that LUCY OS has the immediate liquidity to rebuild and restore school accounts without delay.

[05]

Regulatory Fines & Penalties

Where legally insurable, our policy covers defense costs and fines levied by regulatory bodies (such as Information Regulators under POPIA or GDPR authorities) resulting directly from a data breach originating within our infrastructure.

[06]

Policy Limits & Verification

We maintain coverage limits commensurate with our aggregated data risk across all active schools. A redacted Certificate of Insurance (COI) detailing current coverage limits and the underwriting carrier is available to the Institution's legal or procurement team upon formal written request to our security officer.